AirGen

Last updated: September 29, 2024

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.

Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Meridiem SRL, 20 Rue du Baloir, 4300 Waremme Belgium.

Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

Country refers to: Belgium

Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

Personal Data is any information that relates to an identified or identifiable individual.

Service refers to the Website.

Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Website refers to AirGen, accessible from https://airgen.io or from app.airgen.io

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

- Email address

- First name and last name

- Company name

- Your professional role and company activities

- Data requested from integrated services (see more in section “Access, Use, and Storage of Data from Integrated Services” and section “Data Access and Use Disclosure for Integrated Services")

- Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

· Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.

· Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. You can learn more about cookies on TermsFeed website article.

We use both Session and Persistent Cookies for the purposes set out below:

Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us.
For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service.

You may contact Us to request access to, correct, or delete any personal information that You have provided to Us.

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

· Comply with a legal obligation

· Protect and defend the rights or property of the Company

· Prevent or investigate possible wrongdoing in connection with the Service

· Protect the personal safety of Users of the Service or the public

· Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Access, Use, and Storage of Data from Integrated Services

Access and Use of Integrated Services

By "AI orchestration," we refer to the operation of an autonomous multi-agent AI system. When you connect your account with online services such as Google, Microsoft, and other providers accepted by our platform, you grant permission to our service to access your data or perform actions on your behalf. Detailed information about the permissions granted and actions that can be taken by our AI agents can be found under the sections "Agents/Agents-Configurator" and "Agents/Agents-Shop” on the domain app.airgen.io. For a detailed list of all data that can be requested and actions that can be taken, please refer to the section "Data Access and Use Disclosure" in this Privacy Policy.

Handling and Security of Your Data

The retrieval of data from connected services are initiated solely through AI orchestration, which operates autonomously based on user commands. We do not retrieve data or activate AI orchestrations without user initiation. All data retrieved is used strictly for completing the tasks assigned to the AI by the user. While the AI operates autonomously, you have the ability to monitor the AI’s actions in real time and can terminate any AI operation at your discretion. As the AI orchestrations are autonomous, they may occasionally make decisions or take actions that were not anticipated by us or by the user, potentially leading to data misuse. By "data misuse," we mean:

Sending your data to a third party without explicit authorization
Using your data for purposes other than those specified by you
Unauthorized modification or deletion of your data
Unauthorized access or disclosure of sensitive information

We are committed to minimizing such incidents and encourage you to report any perceived misuse of data by contacting us directly at contact@tech.airgen.io. While we strive to protect your data, we cannot be held liable for any unintended misuse or errors made by the AI orchestrations.

Data Storage and Protection

We store access tokens, refresh tokens, and other relevant data provided by your service providers, necessary for accessing their services. This data is used exclusively for operations initiated by you and is not employed for any other purposes nor shared with third parties. Detailed logs of AI operations, including inputs, outputs, actions taken, timestamps, and errors, as well as data retrieved from third-party services, are maintained for security, maintenance, and service quality monitoring purposes. This data is not used for training large language models (LLMs) and is not shared with third parties. This data may be stored on third-party storage and cloud services. Google Workspace APIs are not used to develop, improve, or train generalized AI and/or ML models.

Liability and Data Breach Response

As no storage solution can guarantee absolute security, we cannot be held liable for any data breaches or leaks. However, should we become aware of a data breach, we will promptly notify you and your service provider and take all necessary steps to mitigate any damage.

Your Rights and Control Over Your Data

You have the ability to view and control AI orchestration activities in real-time through our platform and can terminate any AI operation at your discretion. If you wish to revoke our access to a connected service, you can do so via the "Agents/Authentications" section of our site. For complete deletion of all stored data, or if you have any concerns about how your data is handled, please contact us at contact@tech.airgen.io.

Data Access and Use Disclosure for Integrated Services

Consent

For each of the integrated services listed below, the user grants permission for the use of the data mentioned by an autonomous multi-agent AI system to complete tasks specified by the user. The user also agrees to the storage of this data for purposes of security, maintenance, and service quality monitoring.

Google Gmail

Types of Data Requested:

Email Data:

· User Email Address: Used to identify the email account being accessed.

· Email Content: Includes the body of emails, which may contain text, links, and attached files.

· Email Headers: Details such as subject lines and email settings.

· Date and Time Stamps: Records when each email was sent and received.

· Sender Information: The email addresses of those who send emails to the user.

· Recipient Information: The email addresses of those to whom the user sends emails.

· Thread IDs: Identifiers that group emails into conversations for easier tracking and management.

Authentication Data:

· Access Tokens: These tokens are used to authenticate and authorize our application to interact with the user's email account without exposing user credentials.

· Refresh Tokens: Used to renew access tokens when they expire without asking the user to re-authenticate.

· Expiration Times: The timestamp at which the current access token will expire.

Actions that Can Be Taken

Reading Emails:

· Retrieve up to the last 10 emails from the user's Gmail account.

· Access includes email content, sender and recipient details, timestamps, and email thread IDs.

Creating Email Drafts:

· Compose and save drafts in the user’s Gmail account.

· Drafts include recipient information, subject, and body content.

Sending Emails:

· Directly send emails from the user’s account.

· Emails include recipient, sender details, subject, and body content.

Replying to Email Threads:

· Respond to existing email threads, maintaining the context of the conversation.

· Access to and use of the last message’s details to format responses appropriately.

Google Calendar

Types of Data Requested:

Calendar Data:

· Event Titles: Names or descriptions used to identify calendar events.

· Event Details: Includes the start and end times, location, description, and any attachments related to calendar events.

· Attendee Information: Email addresses and attendee status for those invited to the events.

· Time Zone Information: Used to display event times correctly across different geographical locations.

Authentication Data:

· Access Tokens: These tokens are used to authenticate and authorize our application to interact with the user's Google Calendar without exposing user credentials.

· Refresh Tokens: Used to renew access tokens when they expire without asking the user to re-authenticate.

· Expiration Times: The timestamp at which the current access token will expire.

Actions that Can Be Taken:

Listing Events:

· Retrieve up to the last 10 upcoming events from the user's Google Calendar.

· Includes event details like start and end times, summaries, and attendee lists.

Creating Events:

Add new events to the user’s Google Calendar.

· Events include detailed information such as summary, location, description, start and end times, and time zone.

Finding Events:

· Search for specific events by their summary (title) in the user's calendar.

· Access to event details if the event is found.

Updating Events:

· Modify details of existing events in the calendar such as summary, location, description, and timings.

· Updates reflect immediately in the calendar.

Deleting Events:

· Remove events from the Google Calendar by their summary (title).

· Ensures the event is permanently deleted from the calendar.

Microsoft Outlook

Types of Data Requested:

Email Data:

· User Email Address: Used to identify the email account being accessed.

· Email Content: Includes the body of emails, which may contain text, links, and attached files.

· Email Headers: Details such as subject lines and email settings.

· Date and Time Stamps: Records when each email was sent and received.

· Sender Information: The email addresses of those who send emails to the user.

· Recipient Information: The email addresses of those to whom the user sends emails.

· Thread IDs: Identifiers that group emails into conversations for easier tracking and management.

Authentication Data:

· Access Tokens: These tokens are used to authenticate and authorize our application to interact with the user's Outlook account without exposing user credentials.

· Refresh Tokens: Used to renew access tokens when they expire without asking the user to re-authenticate.

· Expiration Times: The timestamp at which the current access token will expire.

Actions that Can Be Taken
Reading Emails:

· Retrieve up to the last 10 emails from the user's Outlook inbox.

· Access includes email content, sender and recipient details, timestamps, and email thread IDs.

Sending Emails:

· Directly send emails from the user’s account.

· mails include recipient, sender details, subject, and body content.

Replying to Email Threads:

· Respond to existing email threads, maintaining the context of the conversation.

· Access to and use of the last message’s details to format responses appropriately.

Microsoft calendar

Types of Data Requested:

Calendar Data:

· Event Titles: Names or descriptions used to identify calendar events.

· Event Details: Includes the start and end times, location, description, and any attachments related to calendar events.

· Attendee Information: Email addresses and attendee status for those invited to the events.

· Time Zone Information: Used to display event times correctly across different geographical locations.

Authentication Data:

· Access Tokens: These tokens are used to authenticate and authorize our application to interact with the user's Microsoft Calendar without

exposing user credentials.

· Refresh Tokens: Used to renew access tokens when they expire without asking the user to re-authenticate.

· Expiration Times: The timestamp at which the current access token will expire.

Actions that Can Be Taken

Listing Events:

· Retrieve up to the last 10 upcoming events from the user's Microsoft Calendar.

· Includes event details like start and end times, summaries, and attendee lists.

Creating Events:

· Add new events to the user’s Microsoft Calendar.

· Events include detailed information such as summary, location, description, start and end times, and time zone.

Finding Events:

· Search for specific events by their summary (title) in the user's calendar.

· Access to event details if the event is found.

Updating Events:

· Modify details of existing events in the calendar such as summary, location, description, and timings.

· Updates reflect immediately in the calendar.

Deleting Events:

· Remove events from the Microsoft Calendar by their summary (title).

· Ensures the event is permanently deleted from the calendar.

Microsoft OneDrive

Types of Data Requested:

File Data:

· User File Name: Used to identify files stored within OneDrive.

· File Content: Includes the content within the files, such as text and embedded media.

· File Metadata: Details such as file size, creation and modification dates.

· File URL: The direct link to the file stored in OneDrive for access or download.

Authentication Data:

· Access Tokens: These tokens are used to authenticate and authorize our application to interact with the user's OneDrive account without exposing user credentials.

· Refresh Tokens: Used to renew access tokens when they expire without asking the user to re-authenticate.

· Expiration Times: The timestamp at which the current access token will expire.

Actions that Can Be Taken

Searching Files:

· Retrieve files from the user's OneDrive based on search queries.

· Includes accessing file names, content previews, and direct URLs to files.

Retrieving File Information:

· Generate summaries or extract relevant information from files based on content analysis.

· This action includes textual analysis and information extraction from documents stored in OneDrive.

Salesforce

Types of Data Requested:

Contact Data:

· User Contact Information: Includes personal details such as first name, last name, email, and phone numbers.

· Company Association: Links contacts to specific companies within Salesforce, identifying relationships and organizational structures.

· Contact Metadata: Details about the contact's role, department, and any custom fields that store data specific to the organization's use of

Salesforce.

Authentication Data:

· Access Tokens: These tokens are used to authenticate and authorize our application to interact with the user's Salesforce account without exposing user credentials.

· Refresh Tokens: Used to renew access tokens when they expire without asking the user to re-authenticate.

· Expiration Times: The timestamp at which the current access token will expire.

Actions that Can Be Taken

Retrieving Contact Information:

· Retrieve detailed information about contacts including their associated company, job title, and contact details.

Updating Contact Information:

· Update existing contact information in Salesforce, such as changing a contact’s phone number, email address, or associated company details.

Adding New Contacts:

· Add new contacts to Salesforce with details such as name, email, company affiliation, and phone numbers.

Searching for Contacts:

· Search Salesforce for contacts by name, company, or other attributes to find specific entries in the organization's contact database.

International Data Storage and Transfer

By using our service, you consent to the storage and processing of your data on servers operated by third-party services located within the European Union (EU) and the United States of America (USA). We ensure that these third-party services comply with high standards of data protection and security, equivalent to those required by European Union regulations. Your use of our service constitutes your agreement to this international transfer and storage of your personal data.

Changes to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. Any changes to this Privacy Policy will be communicated to you by posting an updated version on our website. To keep you informed of any changes, we will provide a notification in the 'Notifications' section on the homepage of app.airgen.io. We encourage you to periodically review this section to stay informed about how we are protecting the personal data we collect. Your continued use of our service after such modifications to our Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If you have any questions about this Privacy Policy, You can contact us:

· By email: contact@tech.airgen.io

By Meridiem